Category Archives: Art of Management

任何关于管理的文章，非针对个人经历

KPI, Goal and Initiative

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Some of the good definitions, useful during the goal setting period in the year.

Key Performance Indicators or KPI is a series of measure that show how the business is likely to perform over medium and long term.

A goal is an observable and measure end result, ultimately linked to the success of the site strategy/vision, to be achieved within a fixed time frame (short term: the coming year). Achieving a goal need to lead to an improvement in a KPI, the success of a strategy and/or attainment of the vision.

An initiative represent the most significant line of business projects that are planned and approved to support a strategy or goal. It amy be made up of several business projects.

ZT: 7 lessons for good leaders

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Originally from Kelly consulting.

Management is doing things right and leadership is doing the right things.

The seven practices that employees themselves are asking leaders to change are:

  1. Forget experience, focus on vision: find and develop people who can convey a strong sense of vision and direction rather than promoting people based on age or experience.
  2. Understand the generational differences & promote natural connections: the way the generations lead and respond are different—no matter who’s leading who, this needs to be top of mind to avoid conflict.
  3. When dissatisfaction is high, act: don’t sweep negative feedback under the carpet and wait for it to go away. If leadership is contributing to attrition, it won’t change unless you address the leadership behaviors.
  4. Recognize and reward what’s working: employees who are excelling don’t necessarily need large bonuses, but they do need you to notice.
  5. Prepare your people for the future: ensure ongoing training and development is appropriate right across people’s career, regardless of age.
  6. Rethink your leadership culture: lead by example and show you mean what you say.
  7. Understand what you’re doing right: capitalize on your strengths and share these good practices broadly.

ZT: The Road to CIO

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Puzzlebird: Many of IT colleagues are having the dream to be the CIO in future, but very seldom people are talking about how to move towards the road to CIO. This is a series of article from “ComputerWorld”. The originals were posted in 2005 in three parts. Part 1, Part 2, Part 3. I absolutely agree with this article, and have been aligning my actions before even reading it into following area

  • business thought leader (stay closer to business)
  • try to expand into business area in projects or roles
  • focus on value and delivery (that’s the real thing matters)
  • develop my team similarly

Part 1: How to prepare youreself for the top spot

So, you want to be a CIO? The general perceived path is that you grow up on the technical side and then you gradually get more exposure to the business, especially if your organization is proactive and really leverages IT. The road to the corner suite for IT executives is usually through the development of a highly focused expertise. It is exactly this expert mentality that makes the technician or executive useful to his CIO. The more senior an IT executive becomes, the more he is expected to manage. The focus, however, remains largely on IT issues. This creates the conundrum. To be a CIO, you need highly developed business skills — experience that is not always immediately offered to the IT executive. This is experience that you will have to seek out on your own.

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How assess to your gap fast?

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Smart person grow fast by knowing where’s the personal gap and focus all strength to develop a strategy fixing it. Usually we know our gaps from various failure in projects or daily operation. One faster way is actually going through conversations with people who is better in knowledge or experience.

I had opportunities in previous companies to access a few great country CIOs and IT directors. The talks with them are really inspiring see how great leaders handle tough situation and keep efficient team morale. In addition, there was a system where top IT talents in the region met up together at least once per year to work on strategy development and had opportunity to review with CIOs. I will forever remember the experience I learned in Japan years ago.

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ZT: 5 Mistakes That You Have To Avoid When Hiring People

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Originally from BusinessInsider.

The smaller your company, the more hiring the right people matters. (Granted making the right hiring decisions is important no matter what size your organization, but when there are only three employees and one is a disaster…)

Everyone makes hiring mistakes, but here are five that you might be making without even knowing it:

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ZT: 马云喜欢的员工

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摘选于：马云商道真经

在阿里巴巴，员工被分成三种类型：有业绩没团队合作精神的，是“野狗”；和事佬、老好人但没有业绩的，可以定义为“小白兔”；有业绩也有团队精神的，是“猎犬”。阿里巴巴在对一个人进行评估考核时，个人业绩的打分与价值观的打分各占50％。

阿里巴巴公司认为，“野狗”型的员工如果不能改变价值观，就会被“杀掉”，坚决清除，不予使用。“小白兔”型的员工将会得到公司的帮助，培养使用，争取让他们早日成长起来。但是，如果“小白兔”没有长进的话，也要逐渐淘汰掉。“猎犬”型员工才是阿里巴巴需要的，他们将受到公司的重用，有机会接受最好的培训。

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ZT: Is an MBA Worth It?

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Originally from GetRickSlowly.

I’ve recently hired my second employee, a newly-graduated technical writer who aspires to one day run his own business. He’s proactive, punctual, hardworking and very capable. The mentor in me wants to make sure he has a great career ahead of him. So imagine my alarm when I heard him say, “Yeah, I’m thinking about going for an MBA in a few years.” As the holder of not one but two MBAs (it’s a long story), I have a somewhat negative view of the degree. An MBA often costs a lot of money and provides very little return. However, as I began to consider how to tell my new employee that his plan was flawed, I also began to reevaluate my view of the MBA.

Note: MBA stands for Masters of Business Administration. It’s a two year graduate degree that is held up as the “must have” for any executive or mid-level manager hoping to one day become an executive. The top business schools tout their MBA programs as a must-have for any career-oriented person, promising fast-track promotions, higher salaries, better networks, and a whole host of other benefits. Oddly enough, very few of these schools actually talk about the quality of their curriculum — but that’s a whole other story.

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ZT: 5 Ways To Take On More Responsibility At Work

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Originally from TheDailyMuse.

So you’re doing a good job at work. Your boss seems happy. And now, you’re ready to take on more.

Pushing yourself out of your comfort zone to take on more responsibility is a great way to grow personally and professionally. It can be uncomfortable and hard at times, but that’s what will help you make real progress within an organization. So give yourself a challenge, and try these five ways to step up and have your colleagues see you shine!

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